I’m Confirmed for a Catering Event; Now What?

Congratulations on getting Confirmed for a catering event with Roaming Hunger. Now that the client has chosen you, here's what to expect between the date of confirmation and the date of the event:

Jump to: Host Managed / Booked by Roaming Hunger

Booked by Roaming Hunger

Who am I working with?

You will have a Roaming Hunger Vendor Coordinator (VC) for this event. As soon as you are Confirmed, you will receive an email from your AM titled: "CONFIRMED CATERING - [Date] - [City, State] - $Budget"

Use this email to correspond with your VC. Request updates and points of contact if you have not received them yet. If you can't find their original email, their address is posted on the event lead:

When do I receive final event details?

Your VC will connect you with the host the week of the event. Until then, you may view date, time, address, guest count, and your payment amount by opening the lead on your Dashboard.

What can I do to prepare?

1. Review the package that you have submitted to confirm what you will be serving.
2. Complete your paperwork so Roaming Hunger can pay you for the event.
3. Write down your VC's contact information in case something goes wrong.

What should I do if the host cancels?

Your VC will notify you of cancellation. Except in cases of force majeure (natural disaster, government order, power outage, etc), you may be compensated up to 50% if the host cancels outside the 8-day lock period, up to 100% if canceled within the 8-day Lock Period.

What should I do if I need to cancel?

Contact your VC right away. Please note that, unless it is an emergency cancellation, you may be subject to penalties, as laid out in our Vendor Catering Agreement. Review that Agreement on the Terms & Documents page of your Roaming Hunger Dashboard.

When will I get paid?

The Expected Final Payout Date is posted on every Confirmed event lead. Normally, payment will be processed in full within 7 business days following an event.  Confirm with your VC whether you are scheduled to be paid 100% after the event or have your payment split into a 25% deposit and 75% remainder.

To avoid delays, please verify that you have met all paperwork requirements for your event.

PLEASE NOTE: Many large corporate clients have their own payment schedules. For this reason, it may take longer to be paid for this type of event.