How Do I Report an Overage If I Serve Extra Guests?

Sometimes, the actual guest count at a catering event exceeds what is written on your event lead. When this happens, this is called an overage. Overages work differently depending on the type of catering event you're attending:

  • Host Managed: You may bill the host onsite for any additional servings.
  • Booked by Roaming Hunger: Contact your Event Coordinator ASAP once you go over the initial headcount. Your Event Coordinator will negotiate with and bill the host for those overages to ensure you are properly compensated.

Once you've talked to your host and Event Coordinator, and they've given you the all-clear, start a tally of all overages served until the guest count runs out. Send your report to your Event Coordinator, and they will collect the extra payment from the host.

We will pay you the overage once we've received payment from the host.



Got questions? Email the Vendor Experience Team, and we'll be happy to help you out.

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