The Host Isn't Responding; What Do I Do?
Once you have completed all paperwork requirements and signed the booking contract provided by your Event Coordinator (EC), you will be put in touch with the host.
If you have submitted a question and not heard back from your EC within 2 business days, please email the Vendor Experience Team with the 6-digit Event ID (shown below), and we will do our best to escalate.
The Vendor Experience Team is available for support Monday-Friday from 9:00 AM - 5:00 PM Pacific Time.
